Frequently Asked Questions

Access Codes

Lost Access Code

Your access code is emailed to your email address. Please check your spam folder if you cannot find the email.

How long are the access codes good for?

It depends on the content and creator. Some want unlimited, others only want to give access for a limited time. The button to purchase should provide more information.

Can't find the answer?

Reach out to support in the bottom right with the little green bubble and we will answer your question as quickly as we can. Provide your email for email updates and to make access code look up easier.


What is Paywall Pup?

Paywall Pup is an accountless paywall that places fans closer to your content without creating extra accounts.

Why accountless?

Accountless paywalls allow fans to get to your content faster without creating another account they need to remember. You still get similar levels of information as they need to provide an email to receive the access code.

What do I need to sign up?

Right now we are in beta, to get access to the beta please fill out the form at the bottom of the home page.

How fast is onboarding?

Since we are in beta, if you are accepted, onboarding will take sometime for approval and setting up your paywall(s). This can be anywhere from 1 hour to longer depending on what content you want and how many paywalls.

How many paywalls can i create?

You can have as many as you want. Depending on how you are linking to your content, we might recommend less. In general, we've found that 3 or less options on one page tends to perform well.

How much does Paywall Pup cost?

Paywall Pup takes a cut of purchases so there's no upfront cost. Our cut is $0.30 + 13% of the price per payment. Our goal is to lower our price as we grow, so keep on the look out for pricing updates!